Helper::startCall

static function startCall($number, $userId, $lineId = '', array $parameters = array())
{
	$entityType = $parameters['ENTITY_TYPE'] ?? '';
	$entityId = $parameters['ENTITY_ID'];
	if (mb_strpos($entityType, 'CRM_') === 0)
	{
		$entityType = mb_substr($entityType, 4);
	}
	else if (isset($parameters['ENTITY_TYPE_NAME']) && isset($parameters['ENTITY_ID']))
	{
		$entityType = $parameters['ENTITY_TYPE_NAME'];
		$entityId = $parameters['ENTITY_ID'];
	}
	else
	{
		$entityType = '';
		$entityId = null;
	}

	if ($lineId)
	{
		$line = CVoxImplantConfig::GetLine($lineId);
	}
	else
	{
		$line = self::getExternalCallHandler($userId);
	}
	if (!$line)
	{
		$result = new Result();
		return $result->addError(new Error("Outgoing line is not found", "LINE_NOT_FOUND"));
	}
	$lineNumber = mb_substr($line['LINE_NUMBER'], 0, 8) === 'REST_APP' ? '' : $line['LINE_NUMBER'];

	[$extensionSeparator, $extension] = Parser::getInstance()->stripExtension($number);
	$eventFields = [
		'PHONE_NUMBER' => $number,
		'PHONE_NUMBER_INTERNATIONAL' => Parser::getInstance()->parse($number)->format(Format::E164),
		'EXTENSION' => $extension,
		'USER_ID' => $userId,
		'CALL_LIST_ID' => (int)($parameters['CALL_LIST_ID'] ?? null),
		'APP_ID' => $line['REST_APP_ID'],
		'LINE_NUMBER' => $lineNumber,
		'IS_MOBILE' => $parameters['IS_MOBILE'] === true,
	];

	$registerResult = static::registerExternalCall([
		'USER_ID' => $userId,
		'PHONE_NUMBER' => $number,
		'LINE_NUMBER' => $lineNumber,
		'TYPE' => CVoxImplantMain::CALL_OUTGOING,
		'CRM_CREATE' => ($line['CRM_AUTO_CREATE'] ?? 'Y') === 'Y',
		'CRM_ENTITY_TYPE' => $entityType,
		'CRM_ENTITY_ID' => $entityId,
		'CRM_ACTIVITY_ID' => (int)($parameters['SRC_ACTIVITY_ID'] ?? null),
		'CRM_BINDINGS' => is_array(($parameters['BINDINGS'] ?? null)) ? $parameters['BINDINGS'] : null,
		'REST_APP_ID' => $line['REST_APP_ID'],
		'CALL_LIST_ID' => (int)($parameters['CALL_LIST_ID'] ?? null),
	]);
	if($registerResult->isSuccess())
	{
		$callData = $registerResult->getData();
		$eventFields['CALL_ID'] = $callData['CALL_ID'];
		$eventFields['CRM_ENTITY_TYPE'] = $callData['CRM_ENTITY_TYPE'];
		$eventFields['CRM_ENTITY_ID'] = $callData['CRM_ENTITY_ID'];
		$eventFields['CRM_CREATED_LEAD'] = $callData['CRM_CREATED_LEAD'];
		$eventFields['CRM_CREATED_ENTITIES'] = $callData['CRM_CREATED_ENTITIES'];

		$event = new Event(
			'voximplant',
			'onExternalCallStart',
			$eventFields
		);
		$event->send();
	}

	return $registerResult;
}